Shipping and Returns

All orders ship based on a flat rate cost of $5 for orders under $100. 

 

Free shipping on any order over $100.

 

I placed multiple orders.  Can I combine shipping?

We are happy to combine shipping on multiple orders placed on the same day, before we have pulled/printed shipping labels.  Please message us via the contact us link to let us know.  Putting a comment with your second order is helpful, but you must also send us a message via the link (no messages on social media please).  Please note that we are always striving to turn orders around within one day so please be aware of this and message quickly.

How long does it take for my order to be processed?

Orders typically are shipped in 3 or less business days.  However, when there has been a large release, this time may increase to 7 to 10 calendar days. 

How will my items be shipped?

All orders First Class or Priority Mail, depending on size and weight of package.  This is at our discretion based on cost of shipment.  Please allow 10 full days for receipt domestically before contacting us about shipment status of your order.

Does JBS Mercantile ship internationally?

We are currently only shipping domestically and to Canada (please allow up to 3 weeks for delivery).

Can I return my purchase for a refund?

We do not accept returns except in the case of damaged items, which must be reported within 2 weeks.

Please note that returns are also not accepted in the case that an item does not fit.  Please be sure to read all of the item details which will include size information where applicable.